Workplace Policy And Sustainability question 2 and 4? BSBSUS501 Develop workplace policy and procedures for sustainability Student Assessment Tasks

Workplace Policy And Sustainability question 2 and 4? BSBSUS501 Develop workplace policy and procedures for sustainability Student Assessment Tasks

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Workplace Policy And Sustainability question 2 and 4? BSBSUS501 Develop workplace policy and procedures for sustainability Student Assessment Tasks

Student Assessment Tasks

BSBSUS501 Develop workplace policy and
procedures for sustainability

Table of Contents

Table of Contents 2
Assessment Information 3
Assessment Instructions 6
Student Assessment Agreement 8
Assessment Task 1 Cover Sheet 10
Assessment Task 1: Written Questions 12
Assessment Task 1 Instructions 15
Assessment Task 1 Checklist 17
Assessment Task 2 Cover Sheet 18
Assessment Task 2: Sustainability Policy and Procedure Project 20
Assessment Task 2 Instructions 22
Assessment Task 2 Checklist 28
Assessment Task 3 Cover Sheet 31
Assessment Task 3: Sustainability policy and procedures presentation 33
Assessment Task 3 Instructions 35
Assessment Task 3 Checklist 36
Assessment Task 4 Cover Sheet 37
Assessment Task 4: Sustainability Implementation project 39
Assessment Task 4 Instructions 40
Assessment Task 4 Checklist 42
Assessment Task 5 Cover Sheet 43
Assessment Task 5: Sustainability policy and procedures review project 45
Assessment Task 5 Instructions 47
Assessment Task 5 Checklist 49

Assessment Information

The assessment tasks for BSBSUS501 Develop workplace policy and procedures for sustainability are included in this Student Assessment Tasks booklet and outlined in the assessment plan below.

To be assessed as competent for this unit, the student must complete all of the assessment tasks satisfactorily.

Assessment Plan

Assessment Task

Assessment Task Summary

1. Written questions

You are required to correctly answer all written questions.

2. Develop sustainability policy project

You are required to research and develop a briefing report prior to developing a sustainability policy for a case study organisation. You are also required to consult with stakeholders and develop a sustainability policy and procedure, as well as an action plan for implementation.

3. Sustainability policy and procedures presentation project

You are required to present the sustainability policy and procedure to staff, as well as implement continuous improvements and establish a system for recording continuous improvements.

4. Sustainability implementation project

You are required to implement sustainability initiatives for Grow Management Consultants including conducting a sustainability inspection and developing a memo to encourage sustainable practices based on the sustainability inspection.

5. Sustainability policy evaluation project

You are required to analyse sustainability data, report on results, recommend improvements and update the sustainability policy and procedure.

Assessment Preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for clarification if you have any questions at all.

When you have read and understood this unit’s assessment tasks, print out the Student Assessment Agreement. Fill it out, sign it, and hand it to your assessor, who will countersign it and then keep it on file.

Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.

Assessment appeals
If you do not agree with an assessment decision, you can make an assessment appeal as per your RTO’s assessment appeals process.

Students have the right to appeal the outcome of assessment decisions if they feel they have been dealt with unfairly or have other appropriate grounds for an appeal.

Naming electronic documents
Students are directed to name documents logically.
Each should include:
Course identification code
Assessment Task number
Document title (if appropriate)
Student name
For example, BSBSUS501 AT2 Action Plan Joan Smith

Additional Resources
The following resources will be given to you before you begin each Assessment Task.

Assessment Task 2
Action Plan Template
Briefing Report Template
Policy and Procedures Template
Assessment Task 4
Usage Record Template
Assessment Task 5
Survey Results
Implementation Report Template

Assessment Instructions

Each assessment task in this booklet consists of the following:

Assessment Task Cover Sheet
This must be filled out, signed and submitted together with your assessment responses.
If you are submitting hardcopy, the Cover Sheet should be the first page of each task’s submission.
If you are submitting electronically, print out the cover sheet, fill it out and sign it, then scan this and submit the file.

The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which will be satisfactory (S) or unsatisfactory (U). If your work has been assessed as being not satisfactory, your assessor will include written feedback in the Assessment Task Cover Sheet giving reasons why. Your assessor will also discuss this verbally with you and provide advice on re-assessment opportunities as per
your RTO’s re-assessment policy.

Depending on the task, this may include
resubmitting incorrect answers to questions (such as short answer questions and case studies)
resubmitting part or all of a project, depending on how the error impacts on the total outcome of the task
redoing a role play after being provided with appropriate feedback about your performance
being observed a second (or third time) undertaking any tasks/activities that were not satisfactorily completed the first time, after being provided with appropriate feedback.

Assessment Task Information
This gives you:
a summary of the assessment task
information on the resources to be used
submission requirements
re-submission opportunities if required

Assessment Task Instructions
These give questions to answer or tasks which are to be completed.
Your answers need to be typed up using software as indicated in the Assessment Task Instructions.

Copy and paste each task’s instructions into a new document and use this as the basis for your assessment task submission. Include this document’s header and footer.

If you are submitting electronically, give the document a file name that includes the unit identification number, the task number, your name and the date.

Checklist
This will be used by your assessor to mark your assessment. Read through this as part of your preparation before beginning the assessment task. It will give you a good idea of what your assessor will be looking for when marking your responses.

Student Assessment Agreement

Make sure you read through the assessments in this booklet before you fill out and sign the agreement below.

If there is anything that you are unsure of, consult your assessor prior to signing this agreement.

Have you read the assessment requirements for this unit? Yes No
Do you understand the requirements of the assessments for this unit? Yes No
Do you agree to the way in which you are being assessed? Yes No
Do you have any specific needs that should be considered? Yes No
If so, explain these in the space below.

Do you understand your rights to re-assessment? Yes No
Do you understand your right to appeal the decisions made in an assessment? Yes No

Student name

Student number

Student signature

Date

Assessor name

Assessor signature

Date

Assessment Task 1 Cover Sheet

Student Declaration
To be filled out and submitted with assessment responses

I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
I have correctly referenced all resources and reference texts throughout these assessment tasks.

Student name

Student ID number

Student signature

Date

Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.

Assessor name

Assessor signature

Date

Assessment outcome

S

NS

DNS

Resubmission Y N

Feedback

Student result response
My performance in this assessment task has been discussed and explained to me.
I would like to appeal this assessment decision.

Student signature

Date

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

Assessment Task 1: Written Questions

Task summary
This is an open book test.to be completed in the classroom.
A time limit of 1 hour to answer the questions is provided.
You need to answer all of the written questions correctly.
Your answers must be word processed and sent to the assessor as an email attachment.

Required
Access to textbooks/other learning materials
Computer and Microsoft Office
Access to the internet

Timing
Your assessor will advise you of the due date of this submission.

Submit
Answers to all questions

Assessment criteria
All questions must be answered correctly in order for a student to be assessed as having completed the task satisfactorily.

Re-submission opportunities
Students will be provided feedback on their performance by their Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed your assessor will explain why and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date.

Students have the right to appeal the outcome of assessment decisions if they feel they have been dealt with unfairly or have other appropriate grounds for an appeal.

Students are encouraged to consult with their assessor prior to attempting this task if they do not understand any part of this task or if they have any learning issues or needs that may hinder them when attempting any part of the assessment.

Written answer question guidance
The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell you how you should answer the question. Use the definitions below to assist you to provide the type of response expected.
Note that the following guidance is the minimum level of response required.

Analyse – when a question asks you to analyse something, you should do so in in detail, and identify important points and key features. Generally, you are expected to write a response one or two paragraphs long.

Compare – when a question asks you to compare something, you will need to show how two or more things are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected to write a response one or two paragraphs long.

Contrast – when a question asks you to contrast something, you will need to show how two or more things are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write a response one or two paragraphs long.

Discuss – when a question asks you to discuss something, you are required to point out important issues or features, and express some form of critical judgement. Generally, you are expected to write a response one or two paragraphs long.

Describe – when a question asks you to describe something, you should state the most noticeable qualities or features. Generally, you are expected to write a response two or three sentences long.

Evaluate – when a question asks you to evaluate something, you should do so putting forward arguments for and against something. Generally, you are expected to write a response one or two paragraphs long.

Examine – when a question asks you to examine something, this is similar to “analyse”, where you should provide a detailed response with key points and features and provide critical analysis. Generally, you are expected to write a response one or two paragraphs long.

Explain – when a question asks you to explain something, you should make clear how or why something happened or the way it is. Generally, you are expected to write a response two or three sentences long.

Identify – when a question asks you to identify something, this means that you are asked to briefly describe the required information. Generally, you are expected to write a response two or three sentences long.

List – when a question asks you to list something, this means that you are asked to briefly state information in a list format.

Outline – when a question asks you to outline something, this means giving only the main points, Generally, you are expected to write a response a few sentences long.

Summarise – when a question asks you to summarise something, this means (like “outline”) only giving the main points. Generally, you are expected to write a response a few sentences long.

Assessment Task 1 Instructions

Provide answers to all of the questions below:

1. Outline the Kyoto Protocol and Australia’s obligations under the Protocol, as well as its current targets and the adequacy of these targets.

2. Outline the purpose and scope of the Asia-Pacific Partnership on Clean Development and Climate.

3. Outline the purpose and scope of the Environment Protection and Biodiversity Conservation Act 1999 (EPBC Act).

4. Outline the purpose and scope of the Environment Protection and Biodiversity Conservation (EPBC) Act Regulations.

5. Outline the purpose and scope of the National Greenhouse and Energy Reporting Scheme.

6. Outline the purpose and scope of the Australian Packaging Covenant voluntary code of practice.

7. Outline the purpose and scope of the Australian Ecolabel Program voluntary code of practice.

8. Identify one internal information source and one external information source that can be used to plan and develop a company’s sustainability policy. For each source, explain how this source can be used to develop the sustainability policy.

9. Explain the key steps in a policy development process.

10. Explain the main components of a policy document.

11. Outline policy development practices that may be used in response to resistance to the introduction of policies.

12. Outline why a company may choose to implement an environmental management system (EMS), and outline at least three key components of an EMS.

13. Outline at least three key components of an EMS.

14. Outline how a business can use environmental sustainability indicators and two examples of indicators that can be used.

15. Outline how a business can use life cycle management procedures to assist with implementing sustainability practices.

16. Outline at least two barriers to introducing policies and procedures, and strategies that can be used to address each of the barriers you identify.

Assessment Task 1 Checklist

Student’s name:

Did the student provide a sufficient and clear answer that addresses the suggested answer for:

Completed successfully

Comments

Yes

No

Question 1

Question 2

Question 3

Question 4

Question 5

Question 6

Question 7

Question 8

Question 9

Question 10

Question 11

Question 12

Question 13

Question 14

Question 15

Question 16

Task Outcome:

Satisfactory

Not Satisfactory

Assessor signature

Assessor name

Date

Assessment Task 2 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses

I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
I have correctly referenced all resources and reference texts throughout these assessment tasks.

Student name

Student ID number

Student signature

Date

Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.

Assessor name

Assessor signature

Date

Assessment outcome

S

NS

DNS

Resubmission Y N

Feedback

Student result response
My performance in this assessment task has been discussed and explained to me.
I would like to appeal this assessment decision.

Student signature

Date

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

Assessment Task 2: Sustainability Policy and Procedure Project

Task summary
You are required, in the role of Operations Manager of Grow Management Consultants, to conduct research and analysis and prepare a briefing report to guide the development of a workplace sustainability policy and procedure. You will then consult with stakeholders at a meeting, using your report as a basis for discussion. Following the meeting, you will develop a sustainability policy and procedures document, as well as an action plan for implementation of this.

This assessment will be completed in the classroom as part of a simulated work environment.
The assessor will observe students completing this task.

Required
Computer and Microsoft Office
Access to the internet for research and to information included at:

https://www.business.gov.au/info/run/environmental-management/environmental-legislation

http://www.sustainability.vic.gov.au/services-and-advice/business/energy-and-materials-efficiency-for-business/resources-and-tools/life-cycle-management

Policy and Procedures Template
Action Plan Template
Briefing Report Template.

Timing
The assessor will advise you of the due date of these submissions.

Submit
Email to your assessor with your sustainability briefing report attached
Email to your assessor with the following attached:
· Sustainability policy and procedures
· Sustainability action plan

Assessment criteria
For students’ performance to be deemed satisfactory in this assessment task, they must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed they will be asked to complete further assessment to demonstrate competence.

Re-submission opportunities
Students will be provided feedback on their performance by their Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed your assessor will explain why and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date.

Students have the right to appeal the outcome of assessment decisions if they feel they have been dealt with unfairly or have other appropriate grounds for an appeal.

Students are encouraged to consult with their assessor prior to attempting this task if they do not understand any part of this task or if they have any learning issues or needs that may hinder them when attempting any part of the assessment.

Assessment Task 2 Instructions

Carefully read the following:

Grow Consultants specialises in leadership consultancy, and has been operational for the last five years.
It offers a range of services which support companies to:
assess leadership behaviour of existing managers and their performance metrics
design and implement customized leadership programs based on the assessment.
Services are offered Australia-wide, with consultants flying in to conduct specific training with companies, as well as offering regular workshops at the company’s premises. To date, technology (for example, webinars) has not been employed in training.

The company also writes and produces books on a range of topics about leadership. Currently the company has ten publications, which are published through a publishing house in the USA (Hozit Publishers). One of the Principal Consultants is American and knew these publishers. The cost of publishing the books and shipping to Australia is about the same as it would be use a publisher in Australia.
The books are produced using non-recycled paper and are transported via air to Grow Management Consultants office. They are then distributed by post to customers from the Grow Management Consultants’ office. As sales have been slow for the books, the company has also been exploring options for e-books.

The company was established by its Principal Consultants, Paul Burns and Sammy Martin, both of whom are Directors. The company also employs four Senior Consultants, an Operations Manager, an Office Manager, Administration Officer and a Receptionist.

The office building is owned by the company and is located in an outer lying metropolitan suburb. All staff drive to work in their own cars and there is on-site parking. The nearest railway station is 10 minutes’ walk from the office.

Paul Burns has recently attended a Sustainable Business workshop and is keen to implement sustainable practices throughout the business. The strategic plan has also been recently updated and has been influenced by Paul’s attendance at the workshop. It includes the following statement as part of the mission statement:

We are committed, as a business, to the well-being of both economic and ecological systems, of both humans and other living things,

However, there are no specific actions indicated in the Strategic Plan and so, at present, the statement appears to be paying lip service only.

Paul is keen to develop a sustainability policy and procedures that address all aspects of the business including, as a minimum: travel, purchasing, office energy use, office supplies, and cleaning. However, Paul also has specifically stated that he does not want to incur costs in developing policy and procedure and that all the work must be developed in-house, therefore consultants must not be used.

Current issues and practices within the organisation are as follows;
There is older style florescent lighting in all offices, staff room and bathroom. These lights are often left on after the work day has finished.
There are no formal energy usage procedures for staff or signage to remind staff.
The company does not have a policy for purchasing equipment and buys equipment when required, often purchasing whatever is on special at the time.
The two principal consultants have company vehicles. Both vehicles are now five years old and need to be upgraded.
Staff buy stationary requirements on an ad hoc basis, often resulting in large stocks of items such as notepads and A grade printer paper.
There is a waste bin and recycling bins, which are mostly used correctly.
The company hosts regular meetings and workshops. Catering is provided by an external caterer with all plates and cups supplied (plastic).
The office is cleaned once a week by contract cleaners who use regular cleaning products.

Current company procedures for developing policies and procedures are as follows:
The need for the policy and procedure should be established and a preliminary briefing report developed.
This should be discussed at a meeting with the senior management team consisting of at least one of the Principal Consultants. Another staff member should also be selected to ensure representation of all staff.

Complete the following activities:

1. Develop a briefing report.
Review the case study information provided and conduct research using the Internet or any other source of information to identify the following:
Relevant environmental and sustainability legislation, regulations and codes of practice
Sources of information on sustainability, including incorporating sustainability into business planning and using it as an opportunity to identify new business initiatives.
Sustainability policies and procedures developed by other organisations
Life cycle mapping processes.

Use the sources indicated under “Required” on page 19 as information sources.

Using your research and analysis, develop a briefing report to present at a senior management meeting. The purpose of the briefing report will be to provide relevant information about sustainability, including legislation and to seek input into the development of the policy and procedure.

Use the Briefing Report Template to guide your work.

Your briefing report should address the following:
Introduction, including current organisational practices.
Key sustainability facts and figures and the benefits to businesses of implementing sustainable initiatives.
How sustainability can be built into business planning and can inform business opportunities to reflect the organisation’s commitment to sustainability.
Legal requirements in relation to workplace sustainability relevant to Grow Management Consultants, as well as any relevant regulations and codes of practices.
Details of sustainability policies and procedures researched and inclusions within the policy and procedures.
An overview of life cycle mapping, including life style stages, life cycle map, life cycle matrix.
Identification of the most effective strategies to reduce environmental impact (use the Sustainability Victoria website resources to assist you to complete this task). This should include, as a minimum, strategies to minimise resource use and to reduce toxic material and hazardous chemical use. Provide an example to illustrate this concept for the production of the books sold by Grow Management Consultants. Attach your example to your report as appendices, you should complete the life cycle map and life cycle matrix and mitigating strategies. Example actions should be included as below.
Example sustainability actions to inform the sustainability action plan for the next 12 months. You should identify at least five ideas initially, including identifying priority actions and longer-term actions.
Recommendations on suitable performance indicators that can be used to measure environmental performance once the policy and procedure is implemented.
Options for strategies that could be implemented to ensure that resource efficiency within the business is continually reviewed and improved.
Proposed scope of the policy, including a list of headings to be included and a brief description of each heading.
Recommendations for policy options including discussion on likely effectiveness, timeframes and any costs.

18. Send an email to Paul (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachment and ask for the place, time and date of the meeting with stakeholders (your assessor and at least two other students).

The email text should also identify stakeholders who will need to be involved with the policy development as per the scenario information provided.

Your assessor will advise you of the date and time of the meeting.
You should also print enough copies of your briefing report to provide one to every participant at the meeting.

Attach your briefing report to the email.

19. Participate in a meeting with the stakeholders.
Provide a copy of the briefing report to each person.
Discuss your briefing report with the meeting attendees, clearly explaining the information and your ideas.

At the meeting stakeholders will provide input into the development of the policy and procedures through their comments and ideas. Encourage their participation.

During the meeting, demonstrate effective communication skills including:
Speaking clearly and concisely
Using non-verbal communication to assist with understanding
Asking questions to identify required information
Responding to questions as required
Using active listening techniques to confirm understanding

20. Send an email to all stakeholders at the meeting (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should:
Outline the feedback provided at the meeting that you will take into account in developing the policy and procedures
Confirms their agreement to the scope of the sustainability policy and procedures, including:
· Required outcomes of the sustainability policy and procedure
· Key Performance Indicators for sustainability actions
· Methods of implementation that will be used to implement the sustainability policy and procedures

21. Develop the policy and procedures
Develop the policy and procedures based on your research and proposed outline, as well as the input from the team as confirmed in your email.

Ensure that your policy and procedures make a statement about the organisation’s commitment to sustainability (as set out in the scenario information), as well as how sustainability initiatives will be incorporated into business planning and will also serve as business opportunities.

Use the Policy and Procedures Template to guide your work.

22. Develop an action plan for the upcoming 12 months
The final part of the assessment task requires you to develop an action plan to show the actions that will be completed over the upcoming 12 months.
The action plan should show the priorities of actions as well as timelines and responsibilities.

Use the Action Plan Template to guide your work.

23. Send an email to the Principal Consultants (your assessor)
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should summarise the contents of the attachments, and seek their approval to move forward with the project.

Attach your policy and procedures and your action plan to the email.

Assessment Task 2 Checklist

Student’s name:

Did the student:

Completed successfully

Comments

Yes

No

In the briefing report, identify a range of suitable sources of sustainability information that can inform the development of a workplace sustainability policy and procedures?

In the briefing report, identify and report on environmental legislation, regulations and codes of practice relevant to the business?

Provide a life cycle mapping (using the template provided) and identify suitable sustainability strategies?

In the briefing report, discuss strategies for minimising resource use, reducing toxic material and hazardous chemical use based on life cycle mapping?

In the briefing report, recommend a range of policy options including discussion on likely effectiveness, timeframes and any costs?

In the briefing report, provide an outline of the proposed scope of sustainability policy and procedures?

In the email, correctly identify stakeholders who need to participate in the policy development process?

Present briefing report at meeting and seek feedback on proposed sustainability policy and procedures?

During the meeting, demonstrate effective communication skills including:
· Speaking clearly and concisely
· Using non-verbal communication to assist with understanding
· Asking questions to identify required information
· Responding to questions as required
· Using active listening techniques to confirm understanding

In an email, confirm and agree on the scope of t

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