Bus 211 Can someone help me please Due Date: Sunday at 11:59 pm of Unit 4 Points: 100 Overview: In this assignment, you will write a minimum two-pag

Bus 211 Can someone help me please Due Date: Sunday at 11:59 pm of Unit 4
Points: 100

Overview:

In this assignment, you will write a minimum two-pag

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Bus 211 Can someone help me please Due Date: Sunday at 11:59 pm of Unit 4
Points: 100

Overview:

In this assignment, you will write a minimum two-page paper that explains the treatment
of internal and external stakeholders

Instructions:

In your paper, you will address the following points:

· Which (internal or external stakeholders), if either, is more important?

· Why do you feel this to be true?

· Research and describe one organization that does a great job treating internal

stakeholders.

· Research and describe one organization that does a great job treating external

stakeholders. a great job treating iexternal stakeholders

Requirements:

· Length: a minimum of pages two, not including title or reference pages

· Must use a minimum of two resources

· The final product will be a paper that is double-spaced, APA formatted pages.

Be sure to read the criteria by which your work will be evaluated before you write
and again after you write.

BUS211 – Baldrige Principles and
Introduction to Quality

Unit 4 Assignment: Treating Internal and External Customers

Evaluation Rubric for Unit 4 Assignment

CRITERIA Exemplary Proficient Needs
Improvement

Deficient

(23-25 Points) (20-22 Points) (15-19 Points) (0-14 Points)

Which
(internal or
external
stakeholders),
if any, are
more
important and
why

The importance
between
internal and
external
stakeholders
and why is
clearly defined
and presented,
including all
details.

The importance
between internal
and external
stakeholders
and why is
present, but is
missing minor
details.

The importance
between internal
and external
stakeholders
and why is
present, but is
missing key
details.

The importance
between
internal and
external
stakeholders
and why is
missing or
poorly
presented.

Research of
one
organization
that does a
great job
treating
internal
stakeholders

The research is
clearly defined
and presented,
including all
details.

The research is
present, but is
missing minor
details.

The research is
present, but is
missing key
details.

The research is
missing or
poorly
presented.

Research of
one
organization
that does a
great job
treating
external
stakeholders

The research is
clearly defined
and presented,
including all
details.

The research is
present, but is
missing minor
details.

The research is
present, but is
missing minor
details.

The research is
missing or
poorly
presented.

(5 points) (4 points) (3 points) (0 points)

Resources More than 2
resources

2 resources 1 resources 0 resources

Paper length More than 2
pages

2 pages 1 page N/A

(14-15 points) (12-13 points) (10-11 points) (0-9 points)

Clear and
professional
writing and
APA format

Writing and
format is clear,
professional,
APA compliant,
and error free.

Few errors that
do not impede
professional
presentation.

Significant errors
that do not
impede
professional
presentation.

Errors impede
professional
presentation;
guidelines not
followed.

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